NEC UC Applications

  • Fuse UC applications with third-party solutions and products.
  • Equip applications with rich presence, instant messaging and group chat.
  • Create communication-enabled business processes.
  • Use APIs and web services for improved interoperability and simplified development.
  • Deliver queue-specific stats and information directly to agents’ desktops.
  • Route callers to the most appropriate department faster.

Description

Unified Communications & Collaboration (UC&C) solutions unleash the productivity within organizations large and small.  Access voice mail, e-mail and faxes from any device anywhere. Locate a colleague and determine how best to contact them regardless of location.

With NEC’s  Unified Communications solutions, collaborating, conferencing and messaging all become more immediate and more flexible. We provides a suite of UC&C tools to enable businesses of any size to collaborate more effectively – increasing productivity, enabling mobility and encouraging ‘anywhere’ communication.

Our UC&C capabilities leverage the power of VoIP to integrate communication tasks. Built on our VoIP communications platforms, NEC brings together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into your business environment.

With built-in unified communications on NEC platforms lets both on-site and remote users see who is available at any given moment, and decide how best to reach them.

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